Objective of the shipping policies is to educate and aware our customers about where do we deliver our products, what are the applicable charges, approximate delivery time, risks involved, shipment tracking details, goods packing method and anything else asked by our customers.
Please find below the shipping guidelines.
- We deliver our products within entire India and nearly all major parts of the world. Our shipping service within India is completely FREE of charge and has very reasonable charges for the overseas delivery.
- We request you to provide proper address with as much details as possible like house/apartment/building name and no., street name, pin/zip code, and telephone/mobile number as our shipping companies do not deliver any package to the mailbox/p.o. boxes leaving them unnoticed. If the package is returned to us because of incomplete or wrong address, we will not be liable for missing of such packages and the shipping charges has to be paid by the customer.
- Our shipping companies work only on regular working days so the packages will not be delivered on public holidays and weekends.
- Cost of shipping for overseas packages are based on package weight and distance of shipping location.
- In a few cases where your order has multiple products from different manufacturers, you may receive them separately by different shipping companies on different days. However in such cases you will be notified by email in advance for such cases.
- Our product prices include VAT/customer duties, import duties, customs or duty fees and other taxes in case of the delivery within India. However for overseas delivery we have least control over it, so the customer has to pay such applicable taxes, fees, and duties if any.
- Shipping and Delivery time mentioned in the FAQ section of our website is approximate. However, due to some unavoidable circumstances the delivery may be delayed by a couple days. We bare no responsibility whatsoever for such delays happened during shipping of the goods and no order cancellation and refund will be entertained in such cases.
- If the product is returned or order is cancelled by the customer, shipping cost, taxes, and duties will be deducted and the balance amount will be refunded to the customer.